FAQ

  • What Secure Payment Options are Offered? Belle Modus values the peace of mind provided by safe and secure payment options for our clients. We can accept most credit/debit cards as well as wire transfer. Credit/debit card payments will be securely processed through Wix payments. 

 

  • What is Your Refund Policy? Refunds are generally not permitted. That said, we are committed to offering the highest level of customer service and will consider individual circumstances separately. Please contact us via email or phone, whichever is most convenient to you, if you have any questions. 

  • Does Belle Modus Sell Watches/Accessories? No. Belle Modus does not carry inventory. 

  • Other Inquiries: Feel free to reach out to us at any time, for any reason by contacting us here. Even if you just wanna chat about watches, we’d love to hear from you!

Watch Sourcing Service Only:

  • How Does It Work? For our Watch Sourcing service, we connect you with trusted dealers where, if desired, a separate transaction will be conducted between you and the dealer to purchase the watch without any further involvement on our part. You pay us a small prorated fee for our services based off of the value of the watch we are sourcing for you. To learn more, check out this dedicated webpage

  • What Happens if My Deal Does Not Work Out? In this case, we will continue to source the timepiece of your choice until we connect you with a different dealer. If you decide to no longer pursue the watch, we will credit you the value of the sourcing fee for any future business you might conduct with us. 

  • What Other Services am I Entitled to? When you do business with us, we guarantee the highest level of customer service possible. Before and after the sale, it is our goal to help you in any way that we can with regards to the our services and about watches in general. Belle Modus is also a community and we hope you feel welcomed here!

Paid Watch Consulting Service Only:

  • Are There Service Minimums for Paid Consulting? No. The only requirements for paid consulting are that payment must be received prior to any rendering of services and it can not be for less than one hour.

  • Can My Time Be Split Into Multiple Sessions? Yes. For example, if you purchase two hours of paid consulting, you can have six 20 minute sessions whenever you'd like or four 30 minute sessions, etc.